Training Courses
Before booking a course please read through the information below.
For information about the courses available and to make a booking, click on the link at the bottom of this page.
BOOKING A COURSE
Your booking request will be acknowledged straight away, and you will be informed if your booking has been successful, unsuccessful or if you are on a reserve list. If you do not receive an acknowledgement, a booking form has not been received.
Please note that priority is given to Warwickshire County Council staff.
VENUE
We hold our courses at Hatters Space, Abbey Street, Nuneaton, CV11 5DH, telephone 024 76384491 with good rail, bus and road links. It is fully accessible, with a toilet for the disabled and free parking at the front. A map showing how to find the venue and local food vendors will be sent with training course details three weeks prior to the event.
TIMES
Registration begins at 9.45 am.
Courses run from 10.00 am and finish at 4.00pm (unless stated).
CANCELLATION
Please notify us as soon as possible if you have to cancel as we often have a reserve list. If you cancel within 14 days of the date of the course, there will be no refund. If you cancel more than the 14 days time limit, a credit note will be issued. Alternatively you may nominate a replacement. If WWRAS has to cancel a course, refunds or credit notes will be sent.
ADDITIONAL NEEDS
We will endeavour to meet any special requirements. Please give sufficient notice to, for example, produce large print or Braille versions of our training packs.
MISCELLANEOUS
- Training packs are provided. All tutors are experienced Welfare Rights Practitioners.
- Refreshments, hot and soft drinks and biscuits are provided, but not lunch.
- There is a fridge in the room to put your own food/drinks in.
COURSE LEVEL
- B (Basic)
- S (Standard)
- ADV (Advanced)
EXAMPLES OF COURSE LEVELS
- Surya is a newly qualified Social Worker specialising in older people. She chooses Module B1: Pension Plus, attends Module C1: Top-Ups for over 60s [which covers Pension Credit and Housing Benefit] and then Module A: Care & Mobility Benefits.
- Ross is totally new to benefits so he attends The Benefit System and How It Works followed by Disabled, Carers and Benefits - both "Basic" Courses.
- John has worked with mental health issues for a while and goes on Benefits & Mental Health, then DLA Filling in the Form, a "Standard" Course.
- Ruthie works with children and families so she books on "Grants & Loans: Families" and the new "Children and Family Benefits"
